Ngoc Minh Quach

✉	mint18032@gmail.com
	(+84)855180302 or (+44)7763297523

	github.com/Mint18032
	linkedin.com/in/ngoc-minh-quach/

TECHNICAL SKILLS

• Data Analytics & Business Intelligence: R, Python, Microsoft Excel, @Risk, SQL, Tableau, Power BI, SPSS Modeler, SAS Viya, Simul8, STATA, PIM DEA.
• Programming Languages: C/C++, Java, Python, JavaScript.
• Frontend Development: HTML, CSS, SCSS/SASS, TailwindCSS, React.js, ReactNative, Next.js, Vue.js, Node.js.
• Software Testing: TestNG, JUnit, Selenium, Karate, Postman, Swagger.
• Database Management Systems: MySQL, PostgreSQL.
• UI/UX Design & UML Diagram Tools: Figma, Draw.io, Visual Paradigm.

PROFESSIONAL EXPERIENCE

AI Career Recommendation System Developer – XPark Games Ltd
Mar 2025 - Jun 2025, London, UK

• Developed AI-Based Career Recommendation models aimed at improving student decision-making through game-based engagement.
• Conducted a literature review to identify key engagement elements and metrics critical to capturing meaningful user interaction data.
• Designed and implemented supervised machine learning models, followed by performance evaluation and hyperparameter tuning for improved predictive accuracy.
• Developed a reinforcement learning-based recommendation solution that delivers personalized career guidance based on each student’s interaction patterns and preferences.

Freelance Business Analyst – Educational Software Development Projects
Oct 2024 - present, Remote, Vietnam

• Analyse business requirements and define functional specifications (FRD, API specification) for waterfall-based software development projects aimed at enhancing studying and testing experience for school students and teachers.
• Evaluated product graphic and database designs, providing feedback to ensure system efficiency and an optimal user experience.
• Reviewed developers' GitHub merge requests, ensuring code is clean, well-constructed and functional.
• Conducted manual software and API testing, ensuring the product complies with design specifications and business requirements.
• Produced user guides for teachers and delivered training sessions for students to support system adoption.
• Contributed to the successful delivery of ThinkMath.vn, a platform supporting the Expanded Vietnam Youth Informatics Competition 2025.

Business Analyst and Tester – QM Capital, Fintech Company
Nov 2023 - Mar 2024, Onsite, Vietnam

• Created technical documentation (SRS, WBS) and defined user requirements and use cases, ensuring alignment with client needs.
• Collaborated with Scrum team to deliver incremental improvements and adjustments to product features.
• Facilitated communication with internal and external stakeholders to ensure smooth implementation and alignment of product vision.
• Provided recommendations for design enhancements, optimizing user experience and interface based on usability and visual appearance.
• Built and executed test cases for API, UI/UX, and functional testing, ensuring product quality and compliance with specifications.

EDUCATION

University of Surrey, UK
2024 - 2025
MSc in Business Analytics.
Final GPA: 74/100 (Distinction)

Vietnam National University, Hanoi, Vietnam
2020 - 2024
Bachelor's degree in Information Technology.
Final GPA: 8.76/10 (High Distinction)

CERTIFICATES & ACHIEVEMENTS

• Professional Scrum Master I Certification – Demonstrates expertise in Scrum principles, terminology, and framework application.
• Named to the Surrey Business School’s Dean List for highest overall result in the course Semester 1 2024/2025.
• Published research paper: "Reinforcement Learning-Based REST API Testing with Multi-Coverage," IEEE International Conference on Knowledge and Systems Engineering (KSE 2024).
• Won third prize in the VNU-UET Faculty of Information Technology’s scientific research conference, academic year 2023–2024. Topic: Leveraging Reinforcement Learning for Multiple Objective API Testing.

PROJECTS

GenAI’s Perception Analysis (2025) - Quantitative and Qualitative of Survey Responses

• Project Summary
• GitHub repo: github.com/Mint18032/quantitaveAnalysis
• Analysed factors influencing students and educators’ satisfaction and perceived effectiveness of GenAI, using survey and regression analysis.
• Combined quantitative modelling and qualitative insights to analyse the weaknesses and strengths of GenAI in different educational tasks and deliver actionable recommendations for students, educators, and AI developers.
• Commended by supervisor and examiners for quality and practical relevance.

Forensic DNA Analysis Process Optimization (2025) - Business Operational Analytics

• Project Descriptor
• PDF Report
• Analysed current Forensic DNA Analysis process to identify bottlenecks.
• Used Simul8 to analyse the timing impact of each modification applied to the current process.
• Calculated ROI for each process improvement to inform data-driven recommendations.
• Created visualizations with Python to communicate findings clearly to non-technical stakeholders (pages 8–14 of the report).

Caravan Customer Analysis Project (2024) – Customer Profile Analysis

• Data descriptor
• Report
• Explored the dataset using SPSS Modeler and R to identify buying trends and customer profiles.
• Built tree-based models, logistic regression, and neural networks to classify caravan insurance buyers.
• Delivered actionable insights and marketing recommendations for targeting potential customers.

GenoTeD (2024) - Automated API Testing System Development

• GitHub repo: github.com/your-github/genoted
• Developed an automated RESTful API testing solution leveraging OpenAPI specs.
• The system reads a JSON-based API spec, auto-generates both normal and negative test cases, and compiles a web-based report.
• Enhanced reliability and testing coverage through full automation and reusable components.

MyHealth (2023) - UI design, Front-end Development

• Gihub repo: github.com/johnhoangsoftware/my-health
• Figma project: figma.com/design/NquFPjivjvIrNs9UeRXvmg/MyHealth
• A heathcare mobile application
• ReactNative, TailswindCSS

Library website (2023) - Front-end Development

• Font-end Gihub repo: github.com/Mint18032/BooklibFE
• Demo video: youtu.be/p8ZMvxf9rjo
• A book reading website
• ReactJS, CSS

Coffee shop's webpage (2022) - Front-end Development

• Front-end Gihub repo: github.com/Mint18032/coffeeShop
• Demo: mint18032.github.io/coffeeShop
• A coffee shop website
• HTML, SCSS, JavaScripts, built by gulp

Dictionary Application (2021) - Computer Application Development

• Gihub repo: github.com/Mint18032/Dictionary
• Demo video: youtu.be/rbf4NzZGscM
• A user-friendly dictionary computer application.
• JavaFX, MySQL

WOLFLY (2021) – Game Design and Development

• Gihub repo: github.com/Mint18032/WOLFLY
• Demo video: youtu.be/jPNytSFK8K4
• A basic computer game that I created and designed by myself
• C++ and SDL2

ACTIVITIES

VNU UET's Public Speaking club
Participant - MC
Have been trained in presenting and debating.
Be able to host an event.